Blog Helper

Lisa MoroskyHi there! My name is Lisa Morosky. I’ve been a blog helper (a relaxed way of saying “virtual assistant” that better describes who I work with and what I do) in the blogging, Internet marketing, social media, and online business realms since 2009. I’m also the author of a popular eBook (The Bootstrap VA: The Go-Getter’s Guide to Becoming a Virtual Assistant, Getting and Keeping Clients, and More!) on how to successfully get started as a virtual assistant.

If you’re a blogger, a handmade business owner, and/or a unique online business owner, I want to use my knowledge and experience to partner with you to help bring peace to your to-do list and organization to your business.

Please read on to learn more about my experience, my skills, and my personality. Then check out my services provided, hear from some of my past and present happy clients, and read the details of how we’ll work together. Lastly (and when you’re ready), you’ll have the opportunity to make a purchase.

My Experience

From early 2009 through the summer of 2011, I owned and operated my own virtual assistant business (VAforBloggers.com) full-time. During that time, I worked with dozens of amazing clients, received mentions by and recommendations from some of the top bloggers in the industry, spoke at the New Media Expo (back then it was called BlogWorld) conference in Las Vegas, and even brought on a couple other virtual assistants and service providers to help with my workload. I bootstrapped my business, building it from the ground up on a foundation of hard work, determination, and lessons learned, and was the main provider for my husband and I while he continued his education.

In 2011, I decided it was time for a change and I completely shifted my business. Even though VAforBloggers.com continued to thrive, I made the decision to cut back, reposition my services and take on a totally different client base, and spend more time with my family and on personal projects, my hobbies, and my spiritual growth. That’s when The Home Life {and Me} was born. I moved my services here, changed my title to “blog helper”, and began working on totally different projects with a totally different clientele.

If you’re keeping track, you’ll notice that since 2009 I’ve built, grown, downsized, and repositioned (with, I’m sure, more repositioning to do in the future) a business as a virtual assistant (all on my own terms). I’ve struggled, worked hard, and made more mistakes than I care to share. I’ve worked with countless clients on a range of projects. I’ve written a successful eBook on how to get started as a virtual assistant. I’ve spent time pouring myself into and coaching new virtual assistants.

My Skills

My go-to mental stimulation has always been computers and technology. In middle school and high school, I was mastering our family computer, building websites and teaching myself how to code and program, spending time instant messaging and in chatrooms, becoming a Microsoft Office expert, and sucking in and implementing every little thing I could learn about computers, the Internet, and technology. If the word “nerd” is coming to mind, you have an accurate picture of me.

But more specifically, here’s a (non-comprehensive – I’m sure I’m missing something) list of my skills:

  • Blogging
  • Business Organization
  • Coding (HTML, CSS, and PHP)
  • Customer Service and Customer Support
  • eCommerce
  • Email Marketing
  • ePublishing
  • Event Planning
  • Internet Marketing
  • Internet Research and Market Research
  • Online Community Management
  • Online Video
  • Podcasting
  • PR and Advertising
  • Product Launches
  • Project Management
  • SEO
  • Social Media
  • Tech Support
  • Website Design and Development
  • Writing, Proofreading, and Editing

My Personality

My friends would probably describe me as funny, dependable, loyal, encouraging, and honest. My clients would probably describe me as organized, helpful, reliable, detail-oriented, and confident.

And that’s pretty much who I am. I’m a professional running a business and I take that seriously, but I’m also a fun, friendly, and relaxed spirit. I like to do exceptional work while keeping the atmosphere light for everyone involved.

Services Provided

Listed below are the common services I provide. If there’s something you need help with that isn’t mentioned below, please do run it past me. Chances are I already know how to do it, know someone who knows how to do it (and can help us out), or know where to find the information to teach myself how to do it.

  • Audio and Video Editing
  • Blog Customization
  • Blog Management
  • Blog Migration
  • Blog Training
  • Business Organization
  • Customer Service
  • Email List Management
  • Event Planning
  • Internet Research
  • Manage PR and Advertising
  • Online Store Management
  • Product Launch Support
  • Proofreading and Editing
  • Repurposing Content
  • Social Media Management
  • Tech Support
  • Transcription

Past and Present Happy Clients

I know that when it comes to hiring and working with someone online, there’s a higher degree of worry and skepticism. So to combat that a little bit, here’s just a small sampling of what clients I’ve worked with in the past, and my current clients, think about me.

“I loved working with Lisa! She was exactly what I’d been looking for. I need a VA with a certain set of skills, but just as importantly, I need someone who communicates and shares information, meets reasonable deadlines, is comfortable providing advice, and executes well. Lisa exceeded my expectations on all fronts.” - Sandra Beckwith, Writer, Author, and Book Publicity Coach

“I finally hired Lisa to help me get my blog fully launched. I had the basic blog up and running, but it just felt too overwhelming to deal with figuring out opt-in forms, Facebook pages, and affiliate advertising along with everything else. It only took a little over 3 hours to get as much done as I probably would have gotten done in 20 hours. Otherwise, I just get too bogged down trying to slog through help sections and forums when I run into a problem. It’s such a relief to know I can have Lisa help me when I get overwhelmed, just plain stuck, or both!” - Deb Chitwood, Founder of RaisingFigureSkaters.com and LivingMontessoriNow.com

“When it comes to Virtual Assistants, Lisa makes me want to cry with happiness. She gets things done on time with a smile (at least I think she is smiling) and is overall awesome. Please don’t steal her away from me or those tears will go from happy to sad.” - David Siteman Garland, Founder of The Rise To The Top

“A ‘Virtual Assistant’ sounded like the Tooth Fairy to me (who is totally real if my kids ask), until I found Lisa. I think of her more as a business manager. She redesigned my entire blog like the pro she is – even when the super expensive web designer said it would cost thousands and, oh, by the way, he couldn’t get to it for another month.” - Nicole Hunn, Founder of Gluten-Free on a Shoestring

“Hiring Lisa as my Virtual Assistant was like dishing up a weekly dose of peace of mind with a side of extra time. She was a joy to work with, went above and beyond, and delivered work on time. One of my best business decisions ever.” - Tiffany King, Founder of Eat At Home

“I worked with Lisa for awhile and always found her awesome to work with. And she truly ‘gets’ the business. She and I were on the same panel speaking at a conference in Vegas at one point, and that’s just not something one usually does with their VA.” - David Risley, Founder of Blog Marketing Academy

“Working with Lisa was a dream. She is professional, organized and detail-oriented. She knows a lot about blogging and also WordPress, so she doesn’t need much hand-holding, and she always finishes tasks when she says she will. She helped me be more efficient and organized – no small task!” - Jo-Lynne Shane, Founder of Musings of a Housewife and Principal and Community Manager of Philly Social Media Moms

“I really value Lisa’s knowledge and experience in the field of blogging, online marketing, and website construction. I love how she can offer advice and guidance – not only technical and administrative support – on questions like how much to charge for banner advertisements and how to bill clients. She even did research for several articles I had to write on a deadline and she came up with great ideas, even on subjects that she had little previous experience. Lisa is cheerful, competent, and experienced – my only regret is that she couldn’t be my real-life (instead of virtual) assistant!” - Amy Suardi, Founder of Frugal Mama

“Hiring Lisa was the best thing I ever did for my business. She is quick, reliable, and smart. She handles WordPress and coding details quickly – which saved me hours in researching (not to mention fixing the mistakes I would inevitably make), and I trusted her with my entire site. I really can’t overstate Lisa’s impact on my business life. She freed my time to pursue the things I really love doing.” - Tara Ziegmont, Founder of Feels Like Home Blog

How We’ll Work Together

The following is all the details on how I work with clients. I like to provide this information at the beginning so that right off the bat you can decide if you and I would be a good fit. If you do decide to work with me, your entering into a working relationship with me is your acknowledgment of these terms, conditions, and policies.

Hiring Me

Hiring me is easy. You just buy a block of hours (that are used on all your projects and tasks – pay and use as you go)! But, I recommend sending me an email before making your purchase, so you can check my availability, introduce yourself, and get to know me a little bit (via email or via a short, 15-minute Skype call).

New client projects and tasks require a 10-day lead-in time. That means that I need 10 days (just 10 days, not 10 business days) before I begin on your work. The lead-in time may be longer, depending on my schedule (and I’ll always let you know). Your payment secures your upcoming spot in line and on my schedule.

Payments and Refunds

All payments are to be made up-front via PayPal (which accepts credit and debit cards, and you don’t need to have an account to pay). On my end, this eliminates the need to chase down clients or spend time on biweekly accounting. On the client’s end, it helps to keep in perspective just how much time and money we’re working with and there are no surprise bills.

Because of the nature of the work I do, there are no refunds. I’ve never been asked for a refund, so I don’t anticipate this being an issue. My goal is to have happy customers (having unhappy customers out there does me no good)!

What Is and Isn’t Billable

Everything I do related to you and your projects is billable towards the hours you purchase. Scheduled Skype calls, an email that requires a lengthy response, an in-person meeting, any work I do on your behalf – it’s all billable.

Initial get-to-know-you Skype calls and initial emails sent back-and-forth are not billable towards your hours.

Hours of Operation

I’m a stay-at-home mom. So that means that sometimes I’m working during weird hours (early in the morning, late at night, on weekends, etc). If you need someone who is consistently available during certain hours, I am not the right blog helper for you. But if what you need is someone who just gets things done on schedule (and you don’t care what that schedule is), I’m a good fit for you.

Communication

All of my communication with clients is limited to online – email, Skype (chats, voice calls, or video calls), Google+ (chats or hangouts), etc. I’m not a phone person and you’re not likely to catch me if you just give me a call. :)

Turnaround Time

I strive to return all emails and other messages within 48 hours.

Project and task turnaround times vary by what the project or task is, but I strive to complete all projects and tasks based on a mutually-understood timeline. I will always tell you when (based on your needs and my schedule) you can expect for a project or task to be completed.

As a policy, I can’t accommodate emergency/need-it-done-right-now tasks.

Tracking Time and Timesheets

I track my time for every client and you may request a timesheet at the end of each package of hours. I have no problem with you reviewing the amount of time spent on certain tasks, but I typically only hand out timesheets if a client specifically asks for one.

How Long Your Hours Are Good For

Every time you purchase a package of hours, it’s good for one year from the purchase date.

What Happens When You Run Out of Hours or Your Hours Expire

When you get down to your last few hours, I will send you an email and let you know. If you’d like a timesheet, you’ll be able to request it then as well. You’ll be able to decide whether you’d like to buy more hours (in this case, I’ll direct you to this page to pay), or whether you’d like to part ways and not renew your hours (in this case, I’ll finish your tasks on a good note and in a good place).

I make it a policy to send three email notices when you’re approaching expiration. If your hours expire because they haven’t been used within a year, that’s that and they’re gone.

Ending Our Relationship

You are free to end your relationship with me at any point (though it makes the most sense to use up your hours first).

If I would like to end our working relationship, I will notify you via email, finish up the hours you’ve paid for, and refer you to another virtual assistant.

Buy a Blog Helper Package

As you consider making a purchase, I think it’s important for me to mention that right now my availability is on a project basis. That means that at this point in time I’m better suited for projects (e.g., helping you get through a to-do list) vs. long-term client work (e.g., needing 5 hours of help per week on an ongoing basis).

Below you’ll find my rates for 1 hour, 5 hours, 10 hours, and 20 hours. The more hours you buy, the cheaper the hourly rate. Also, remember that hours expire after a year and they are good towards any tasks I do for you. I’m all about keeping it easy for everyone!

1 Hour – $40

Buy Now

5 Hours – $190

Buy Now

10 Hours – $360

Buy Now

20 Hours – $680

Buy Now