Blog Helper - The Home Life {and Me}

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About Lisa

Hi there! My name is Lisa Morosky, and you already know me as the owner of this here web space, The Home Life {and Me}. But what you may not know about me is my life prior to this as a full-time virtual assistant business owner. So let me quickly fill you in!

After a horrendous job experience in 2008, I left and became self-employed while my husband was attending chiropractic school full-time. From early 2009 through the summer of 2011, I owned and operated my own virtual assistant business (VAforBloggers.com). Through 2011, my business continued to grow, I managed a couple dozen clients at any given time, and I received mentions by and recommendations from some of the top bloggers in the industry. I even spoke at the BlogWorld conference in Las Vegas in 2010 (on the topic of treating your blog like a business).

I was really enjoying myself and the freedom of working from home and being my own boss, all the while providing for my husband and I. But the problem was this: I consistently spent more time on client work than on myself, my marriage, or with God. With that realization, I made a decision to cut back (by only taking on clients I’m passionate about) and reposition my services once my husband graduated from school.

That brings us to today! I’ve moved my services to my new, centralized home here at The Home Life {and Me}. I’ve ditched the higher rates and the title of “virtual assistant”, and assigned myself a new, more affordable rate and a title of “blog helper”. My passion, expertise, and relaxed attitude remain the same. I want to help bloggers with handmade businesses, lifestyle bloggers who have grown too big for their britches, and unique online business owners take back a little bit more of their time.

If you’re looking for a helper to step along side you and take some work off your plate, I’d love to be that person. Just contact me and we’ll get the process started.

Services Provided

Listed below are the common services I provide. If there’s something you need help with that isn’t mentioned below, run it past me. Chances are I already know how to do it, know someone who knows how to do it (and can help us out), or know where to find the information to teach myself how to do it.

Blog Management - Imagine the time you would save having a blog manager! I can schedule, format, and update blog posts and pages, handle WordPress and plugin updates, stay on top of your editorial calendar, and deal with all the other little administrative aspects of having a blog.

Online Store Management - I can be your store manager and regularly update your inventory, leave feedback for buyers, coordinate shipping of products, be the email contact for customers, and more.

Customer Service - I’m one of those rare people who really enjoys customer service! I can take all of that customer service email off your hands.

Business Organization - Have you ever stopped to take the time to document all the administrative elements of your business? Bring me on to help you get all your systems out of your head and into a file where it’s easy to reference and replicate.

Product Launch Support - I know that product launches can be exhausting, and that creating the product is just the beginning. I can help you coordinate with affiliates, schedule posts to go live during this time, send guest posts off to other bloggers, and more.

Internet Research - Have a big list post coming up? Need to hunt down some names and email addresses? Whatever it is, I’m a Google master and I can get you the information you need.

Manage PR and Advertising - Need a gatekeeper for giveaway, advertising, and interview requests? I can be the first point of contact for these folks and make sure they get the information they need.

Email List Management - I can be in charge of sending your newsletter and other updates to your mailing list.

Tech Support - Need to upgrade plugins and WordPress? Run into a sudden technical snag? I can jump in and get you moving again.

Proofreading and Editing - I can proofread and edit your blog posts, ebooks, articles, interview responses, and more so that you always put your best foot forward.

Social Media Management - I live and breathe social media. If you need help managing your accounts (posting and scheduling updates, dealing with customer concerns on social media outlets, setting up Facebook Fan Pages, and more), I’d love to help.

Blog Customization - Hand me your already-created graphics, and I’ll go to town customizing your blog (WordPress theme, CSS, plugins, PHP, and more) for you.

Blog Migration - Ready to move that Blogger or TypePad blog over to WordPress? I can help make sure it’s an easy transition.

Event Planning - I love to help plan events. If you’re planning an online event (Twitter chat, webinar, teleseminar, etc), I can help by handling all the tech details. If you’re planning an in-person event, I can help coordinate with attendees and vendors.

Audio and Video Editing - I can handle your audio and video light editing needs, such as adding intros/credits, editing out sections, etc.

Transcription - If you’re creating videos and podcasts, one of the best things you can do for your audience is provide a transcript for those who prefer to read instead of watch/listen. Plus, Google will index those transcripts! I’d be more than happy to handle all of your transcription needs.

Blog Training - I understand that some people are just the DIY type. I’m a great, affordable choice for a consultant because I’m constantly in the trenches of what does and doesn’t work. If you need some blog training, we can schedule some recorded telephone or Skype sessions.

Repurposing Content - They key isn’t always to create new content. It’s to make sure you’re using what you’ve already created to its full potential. I can turn your blog posts into articles and ebooks, your podcasts and videos into blog posts, your videos into podcasts, and more.

Happy Clients

Here’s just a small sampling of my happy clients.

	“A ‘Virtual Assistant’ sounded like the Tooth Fairy to me (who is totally real if my kids ask), until I found Lisa. I think of her more as a business manager. She redesigned my entire blog like the pro she is – even when the super expensive web designer said it would cost thousands and, oh, by the way, he couldn’t get to it for another month. I never want to give her up.” - Nicole Hunn, Founder of Gluten-Free on a Shoestring
	“Hiring Lisa as my Virtual Assistant has been like dishing up a weekly dose of peace of mind with a side of extra time. She’s a joy to work with, goes above and beyond, and delivers work on time. One of my best business decisions ever.” - Tiffany King, Founder of Eat At Home
	“I finally hired Lisa to help me get my blog fully launched. I had the basic blog up and running, but it just felt too overwhelming to deal with figuring out opt-in forms, Facebook pages, and affiliate advertising along with everything else. It only took a little over 3 hours to get as much done as I probably would have gotten done in 20 hours. Otherwise, I just get too bogged down trying to slog through help sections and forums when I run into a problem. It’s such a relief to know I can have Lisa help me when I get overwhelmed, just plain stuck, or both!” - Deb Chitwood, Founder of RaisingFigureSkaters.com and LivingMontessoriNow.com
	“When it comes to Virtual Assistants, Lisa makes me want to cry with happiness. She gets things done on time with a smile (at least I think she is smiling) and is overall awesome. Please don’t steal her away from me or those tears will go from happy to sad.” - David Garland, Founder of The Rise To The Top
	“I love working with Lisa! She is exactly what I’ve been looking for. I need a VA with a certain set of skills, but just as importantly, I need someone who communicates and shares information, meets reasonable deadlines, is comfortable providing advice, and executes well. Lisa exceeds my expectations on all fronts. I’m excited about where I’ll be able to take my business with Lisa on my team.” - Sandra Beckwith, Writer, Author, and Book Publicity Coach

Terms of Service and Promises

My terms of service and requirements are simple. There are only five:

All payments are to be made up-front. On my end, this eliminates the need to chase down clients or spend time on biweekly accounting. On the client’s end, it helps to keep in perspective just how much time and money we’re working with and there are no surprise bills.
I am only available during normal business hours on weekdays (I have no weekend or holiday working hours available), and I’m typically unable to accommodate emergencies/”I need it done right now” tasks. I believe strongly in work/life balance.
Because of the nature of the work I do, there are no refunds. I’ve never been asked for a refund, so I don’t anticipate this being an issue. My goal is to have happy customers (having unhappy customers out there does me no good)!
Everything I do related to you and your projects, is billable towards the hours you purchase. So if we have a scheduled phone call, or an email requires a lengthy response, or we have an in-person meeting, all of those things are billable to you as well.
I track my time and you may request a timesheet at the end of each package of hours. I have no problem with you reviewing the amount of time spent on certain tasks.

So by entering into a working relationship with me, you acknowledge those five things above.

My promises to you, however, are a bit longer. I promise:

To get to know you and your business. I know that you’re a unique person, with a unique business, and a unique way of doing things. I promise not to treat you like “Client #839″.
To treat your customers like gold. If I’m dealing directly with your customers, I promise to treat them well. I know that I’m dealing with your livelihood.
To give the best advice and suggestions I can. When my advice or opinions are requested, I promise to tell you, honestly, what I think.
To be honest, truthful, and deal with your business and projects with integrity and grace. I promise to be a good person to the best of my ability.
To keep your business, projects, and tasks private. Unless given the OK by you, I’ll assume that the work I do for you is to be kept private.
To keep our working relationship fun and productive. I promise to make our relationship fun and rewarding, while getting done what needs done.
To communicate with you as quickly and efficiently as possible. I promise to return emails, phone calls, etc as quickly as I can, and to inform you promptly if an issue arises on my end that will keep me from doing your work.
To not nickel and dime you. I know the best client is a repeat client, so I will be fair in my tracking of time and my billing.
To do everything to the best of my ability. No one’s perfect. I don’t expect me to be, and I don’t expect you to be. But I promise that all tasks will always be done to the best of my ability.

FAQs

Can I get to know you before I hire you?

You certainly can! We can schedule a quick call, email back-and-forth, or schedule a Skype chat if you’d like.

When do my hours expire?

They don’t! Once you buy hours, they’re yours to use on your tasks until they’re used up.

How many hours does [such-and-such task] take to do?

If you’d like to get an idea how long a certain task might take to complete, just contact me and I’ll let you know before you purchase.

How do your rates compare to the rates of other similar service providers? Why do you charge what you charge?

I want to be frank about this. My rates are below industry standards for my experience and what I do. In fact, my rates are lower than what I would have charged at my previous virtual assistant business.

So why do I charge lower rates? Simple. My current situation means I can afford to now. Previously, I was the only provider for my household. Now that my husband is out of school and working as a doctor, I’m able to lower my rates and make myself more accessible to the folks I want to work with.

Rest assured, there are no tricks here. I’m charging a respectable rate for my work, and keeping it affordable for clients. That’s all!

What methods of payment do you accept?

Payments are to be made via PayPal. PayPal accepts major credit and debit cards, and you do not need a PayPal account to pay with it.

How do you prefer to be contacted?

The easiest and fastest way to reach me is always going to be email or Skype. However, I do have a voicemail number that I can give out to clients where they can leave me a voicemail, and I will call them back the next time I’m in my office. I’m also more than willing to do the occasional, scheduled phone call as well.

What is your general email, phone call, etc return time?

All emails, phone calls, etc received on weekdays are returned within 24 hours. All emails, phone calls, etc received on weekends or holidays are returned the next working weekday. A lot of times, responses are immediate. But I’ve built that buffer in there for myself just in case.

What happens when I run out of hours?

When you get down to your last few hours, I will send you an email and let you know. If you’d like a timesheet, you’ll be able to request it then as well. You’ll be able to decide whether you’d like to buy more hours (in which case I’ll direct you to this page to pay), or whether you’d like to part ways (in this case, I’ll finish your tasks on a good note and in a good place).

Buy Now

Below you’ll find my rates for 1 hour, 5 hours, 10 hours, and 20 hours. Just as a reminder, the more hours you buy, the cheaper the hourly rate. Also, remember that hours don’t expire and they are good towards any tasks I do for you. I’m all about keeping it easy for everyone!

1 Hour – $40

5 Hours – $175

10 Hours – $300

20 Hours – $440